Contact us

JAYD Swimwear, contact us

 

CONTACT JAYD

SWIMWEAR

Have questions or need a little human help deciding on your next bikini or swimsuit?

Give us a call on 0473 396 102 or hit us up at hello@jaydswimwear.com

 

Your happiness and satisfaction is our number one priority.

We offer a full refund when the product is unworn and in as new condition.

Please note that you are responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

Our fabric is very tough against chlorine however it should be handled with care. Please Hand wash in cold water and hang dry. Do not iron, dry clean or bleach. Avoid rough surfaces and abrasive elements [such as zippers, velcro and concrete] as our sweet, soft fabric is hurt easily by these bullies.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

Standard delivery within Australia usually takes 5- 7 business days.

Express delivery within Australia is estimated to take 2-5 business days.

Standard International order usually take between 5-15 business days depending on your location.

Express International orders generally take 3-7 business days

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Products are stocked up on a regular basis.

If a product you want is out of stock, please sign up to the "Back in stock" notification on the product page. As soon as it arrives we will send you an email to let you know.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.